Products
We only use products from RJC certified manufactures. For more clarification on what RJC certified manufactures are, please click here.
Jewelry products not covered in the warranty:
To read more about how Beauty Diamond is approaching jewelry in a mindful way and creating a more sustainable future, please visit our “Sustainability section” on our site.
Services
Yes, we are able to adjust within 3 sizes(Kindly note that some designs do not allow for adjustments. If you have any questions, please do not hesitate to contact us at sales@beautydiamond.co.th.
Yes, please contact us at 085-661-8095 or sales@beautydiamond.co.th.
Delivery
Once your order is accepted, kindly allow 2 business days for delivery in Bangkok and Greater Bangkok, and 5 business days for other provinces. When your order is shipped, we will send you a confirmation email with a tracking number for your shipment.
We ship to all provinces in Thailand. No international shipping is available at the moment.
Exchanges/Cancellation
We accept exchanges and returns only under certain conditions. Please visit our trade-in policy. Please contact sales@beautydiamond.co.th or visit any of our stores.
This may be possible, depending on your order status. Please email our clients service team as soon as possible at sales@beautydiamond.co.th should this be the case.
Depending on your order status, it may be possible to cancel or change the jewelry size of your order. We are unable to combine or add an item to an existing order. Please contact our clients service team as soon as possible at 085-661-8096 or sales@beautydiamond.co.th should this be the case.
Sizing
We do offer up to 3 size differences, however, certain ring designs do not allow for adjustments.
Jewelry care
1.How do I clean and look after my jewelry?
Please refer to our “Jewelry Care” page.
Jewelry Trade-in Policy
If you have purchased from Beauty Diamond before, you can exchange – or trade in – this piece of jewelry for a new one at Beauty Diamond. The new piece must be of the same or higher value.
3. Policy for Depreciation:
• 1-2 years old: 20% off original purchase price
• 3 years old: 30% off original purchase price
• 4 years old: 40% off original purchase price