1. Do you accept exchanges and returns?
We accept exchanges and returns only under certain conditions. Please visit our trade-in policy. Please contact sales@beautydiamond.co.th or visit any of our stores.

         2. Can I amend or cancel my customization requests?
Amending or cancellation of customization product will depend on a case by case basis.
This may be possible, depending on your order status. Please email our clients service team as soon as possible at sales@beautydiamond.co.th should this be the case.

         3. Can I amend or cancel an item from my order?
Depending on your order status, it may be possible to cancel or change the jewelry size of your order. We are unable to combine or add an item to an existing order. Please contact our clients service team as soon as possible at 085-661-8096 or sales@beautydiamond.co.th should this be the case.